Current Vacancies

Project Delivery Lead

Location: Blackpool, Skipton (Hybrid)
Department: Project Delivery
Reports to: Head of Delivery

Role Overview:

As a Project Delivery Lead at Perch Group, you will be responsible for leading the end-to-end delivery of multiple, concurrent projects within a fast-paced, dynamic environment. This role requires a strong understanding of both Agile and Waterfall methodologies, as well as expertise in Continuous Improvement. Ideally, you will have experience in debt collection or financial services industries, working closely with demanding stakeholders to ensure that projects are delivered on time, within scope, and to the highest quality standards.
The role is hybrid, with the opportunity to work from both the Blackpool and Skipton offices. The successful candidate will be adept at managing cross-functional teams, building strong relationships, and driving continuous improvement within the project delivery process.

Key Responsibilities:

• Project Delivery:
  Lead the full life cycle of multiple, concurrent projects, ensuring successful delivery of project outcomes from initiation to closure across various business functions.
• Stakeholder Management:
  Collaborate with internal and external stakeholders, managing their expectations and delivering on key objectives in a high-pressure, fast-paced environment.
• Agile & Waterfall Methodologies:
  Apply both Agile and Waterfall frameworks to manage projects, adapting the methodology to best fit the project’s needs. Facilitate Agile ceremonies such as daily stand-ups, sprint reviews, and retrospectives where applicable.
• Continuous Improvement:
  Drive continuous improvement initiatives, identifying inefficiencies in processes and implementing solutions to enhance project delivery and team performance.
• Risk & Issue Management:
  Proactively identify, manage, and mitigate project risks and issues, ensuring that corrective actions are taken when needed to maintain project timelines and deliverables.
• Resource Management:
  Effectively manage resources across multiple projects, ensuring the right team members are assigned to tasks and that workloads are balanced to optimise project success.
• Budget & Financial Oversight:
  Monitor project budgets, ensuring that costs are controlled and aligned with the financial objectives of the business.
• Benefits Management:
  Ensuring benefits are understood, documented, owned and realised within the delivery lifecycle.
• Change Management:
  Lead and implement change management strategies to ensure smooth transitions and successful adoption of new processes or systems within projects.
• Cross-functional Collaboration:
  Work closely with technical and business teams to align project goals with strategic business objectives, ensuring that both functional and non-functional requirements are met.

Required Skills and Experience:

• Proven Experience in Debt Collection or Financial Services Industry:
  Experience within the debt collection sector is highly desirable, with an understanding of the regulatory and compliance environment in which Perch Group operates.
• Strong Agile and Waterfall Methodology Knowledge:
  Demonstrated experience managing projects using both Agile and Waterfall approaches, with the ability to tailor project management methodologies to suit business needs.
• Continuous Improvement Mindset:
  Proven track record of driving continuous improvement initiatives, streamlining processes, and enhancing team performance.
• Stakeholder Management:
  Demonstrated ability to manage demanding stakeholders, balancing priorities while maintaining effective communication and ensuring alignment with business goals.
• Multi-project Management:
  Experience delivering multiple end-to-end projects concurrently in a fast-paced environment, with the ability to manage competing priorities and deadlines.
• Strong Leadership Skills:
  Adept at managing and motivating cross-functional teams, fostering a collaborative environment, and driving results.
• Business Problem Solving & Opportunity Identification:
  A strategic thinker with the ability to identify and solve business-related challenges, as well as uncover new opportunities for growth or efficiency. You will be expected to collaborate with stakeholders to understand business pain points, evaluate market trends, and recommend solutions that align with company goals. This includes rethinking processes, improving customer experiences, and ensuring that business objectives are met through innovative, value-driven approaches.
• Adaptability and Resilience:
  Comfortable working under pressure and adapting to changing priorities in a dynamic environment.

Qualifications:

• Project Management Certifications (e.g., PRINCE2, PMP, ScrumMaster, Agile Certified Practitioner) or equivalent practical experience.
• Strong proficiency in project management software and tools (e.g., JIRA, Microsoft Project, or equivalent).
• Continuous Improvement (e.g., LSS Green Belt, Black Belt) or equivalent practical experience.

What We Offer:

• A collaborative and supportive work environment.
• Hybrid working model with flexibility across our Blackpool and Skipton offices.
• Competitive salary and benefits package.
• Opportunities for growth and career development within a fast-growing, innovative company.

Join Perch Group and be part of a dynamic team driving successful project delivery in the financial services industry.

This role requires a proactive, solution-focused leader who is passionate about delivering exceptional results while working in a collaborative environment.

Please email your CV to: recruitment@perchgroup.co.uk

Vacancies at Verify

To view vacancies at Verify, our customer verification and reconnection company, click here: www.verify-connect.co.uk/our-team/work-for-us